All products will be shipped United Parcel Service (UPS). In our effort to keep shipping costs down for all of our customers, we charge a flat fee of $7.00 for Standard shipping and $25.00 for Express shipping. Express orders will be sent UPS 2nd Day Air. 

Orders which exceed 10 lbs. will be subject to additional shipping charges. Individual items normally weight under 2lb. You will be notified by e-mail should any additional shipping charges be necessary prior to shipment.

If you would like your order shipped Overnight, please include those instructions in the "Notes" section of your order form. You will have the opportunity to add the note when entering your billing and shipping address information. 

We do not ship outside the continental United States.

If you have any questions, please e-mail our Sports Medicine Store staff at Sportstherapies@sbcglobal.net

ORDERING

On-Line ordering from SPORT MEDICINE U.S.A. is as easy as 1-2-3.

1. Select the product you wish to order. If optional sizes or styles are available, select the particulars from the "Add To Cart" button. 

2. Your shopping cart with the product selected will appear. You can continue shopping by clicking on the "Continue Shopping" button. You will be returned to the product you just ordered. (You can view your shopping cart at any time by clicking on the "View Cart" button provided throughout the site.) To delete an individual item from your shopping cart, select "0" from the Quantity drop down box. The item will disappear from your shopping cart. To delete all items from your shopping cart, click on the blue highlighted text "Delete All Items". To increase the quantity of any product you wish to order, select the appropriate number from the Quantity drop down box. When you are ready to place the order, click on the "Checkout" button in the shopping cart page. (You must be in the shopping cart page to Checkout...click on the View Cart button at any time in the site.)

3. Enter your personal information in the boxes provided. When complete, click on the "Submit Order" button.

If you have any questions regarding product ordering, please contact THE SPORTS MEDICINE STORE staff at Sportstherapies@sbcglobal.net

RETURN POLICY

We strive to keep our customers satisfied by offering quality products, professional service and competitive pricing. Our return policy is consistent in maintaining the best value and highest service level for all of our customers. If the merchandise you received is defective or not as you ordered, please contact our customer service staff for quick resolution. All other returns will be subject to a 20% restocking fee. 

The guidelines below must be followed in order to receive any credit: 

We reserve the right to make all determinations regarding the condition of returned merchandise. ALL RETURNS MUST BE ACCOMPANIED BY A COPY OF YOUR ORIGINAL RECEIPT THAT CAME WITH YOUR ORDER. 

Product must be in new, resalable, unmarked condition and in original packaging. 

Merchandise must be returned within 30 days of invoice date. To ensure prompt return processing, please attach A COPY OF YOUR ORIGINAL RECEIPT THAT CAME WITH YOUR ORDER to the return. Refunds will be for merchandise value only. Please allow three to four weeks for return processing.